Debunking Maintenance Myths: The Truth About “Lifetime Fluids” in Your Vehicle

A term often gets thrown around with promises of care-free convenience and cost savings related to maintenance in the automotive world: “Lifetime Fluids” Sounds appealing, right? The thought of saving thousands over the lifetime of your vehicle ownership, not having to take it in for service other than an oil change, and cruising off into […]

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5 Ways to Improve Your Average Repair Order (RO) at Auto Shops and Car Dealerships

As a General Manager, Service Manager, or Service Manager in the automotive industry, you understand the importance of maximizing revenue and improving efficiency. One key metric that seems to run the world when it comes to the financial health of your business is the Average Repair Order (RO) value. The Average RO is the average

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Service Menus in the Lane: Good Idea?

In the fast-paced world of automotive service, efficiency, transparency, and customer satisfaction are paramount – especially if you get goaled on customer satisfaction index (CSI). As a service advisor, you\’re constantly seeking ways to improve operations and enhance the customer experience. One powerful tool that you can do this is the implementation of a service

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